Get Zoo Ready.

Under Alert Level 2, Auckland Zoo is open with some important changes you need to know about before you visit.

Get Zoo Ready here >

Food and drink

It's feeding time at the Zoo! Whether you're after delicious takeaway fare or a sophisticated dining experience, Auckland Zoo has something for everyone.

There are also a number of picnic areas - sit back and relax with your purchased or packed lunch while enjoying the sights and sounds of the Zoo.

We have five venues serving food and drink across the Zoo, learn more below.

Starting next week, there will also be a new ice cream & coffee cart in Jamuna Plaza.

Te Puna

Located right in the heart of the Zoo, Te Puna faces the central lake of the Zoo and the South East Asia Jungle Track development. Te Puna is open 7 days per week, as normal. Opening hours not impacted by wet weather.

The Old Elephant House

Nestled deep within the Zoo just outside the South America Rainforest Track, our iconic Old Elephant House has been transformed into a bistro-style restaurant featuring a full a-la-carte menu, alcoholic beverages and cafe fare. The Old Elephant House will be open on selected days starting Saturday 26 & Sunday 27 September Wednesday 30 September – Sunday 4 October, then Wednesday 7 – Sunday 11 October.

Wētāpunga Café

Conveniently located in the Zoo's entrance plaza, Wetapunga cafe is the perfect meet up point before or after your Zoo experience. Open 7 days per week, as normal. Opening hours not impacted by wet weather.

The Watering Hole

The perfect place to relax and enjoy the stunning views of our flamingos, lions, and elephants. Enjoy Mojo coffee, Tip Top scoop ice cream, burgers, pitas, hot chips and cold beverages. The Watering hole is open 7 days a week, but opening hours may vary, subject to weather and visitation levels.

The Lookout

Located in the Zoo's New Zealand precinct Te Wao Nui, The Lookout offers Mojo coffee, cold drinks, a range of snacks and Kapiti scoop ice cream. The Lookout will be open during the holiday but opening days and hours may vary - check back for more information. 

Visitor information

  1. Push chairs - Auckland Zoo does not currently have push chairs for hire.  
  2. Umbrellas - Auckland Zoo's Information Centre hires out umbrellas for $4 plus bond of a driver licence (or equivalent). There is also a range of wet weather apparel for purchase from WildZone gift shop.
  3. Toilets and parent/child facilities - Toilets and baby changing facilities are situated throughout the Zoo. Parents room with breastfeeding facilities are also available. Check our map to see locations.
  1. Caregivers - Should you require a caregiver to accompany you at the Zoo, they will receive free entry. Be sure to advise cashiers upon entry and they will process for you. If you have any further questions, please feel free to call our Information Centre on +64 9 360 3805.
  2. Wheelchairs and mobility scooters - Approximately 90% of Auckland Zoo is accessible by wheelchair, and 70% by mobility scooter. A map explaining inaccessible areas is available free of charge on request from the cashiers or at the Zoo's Information Centre near the main entrance.
  3. Accessible car parking - Accessible car parking is available in the Motions Road car park, closest to the main entrance to the Zoo, for vehicles displaying a current mobility parking permit.
  4. Wheelchairs and mobility scooter hire - Mobility Scooters are welcome and now available for $15.00 to hire. Our wheelchairs are small and medium so they can easily navigate as much of our terrain as possible. To book these, either calling +64 9 360 3805 or email When you pick up your wheelchair, we will require a bond item (car keys or drivers licence).
  5. Assistance dogs -  Dogs from organisations* who have successfully completed on-site zoo assessments and are fully vaccinated and trained are welcome to accompany their owners to the Zoo. We ask that you please contact us prior to your visit on +64 9 360 3805. No other animals are permitted to be brought in to the Zoo.
  6. Autism - Auckland Zoo in conjunction with Autism NZ have developed this Story for Understanding - Staying Safe at Auckland Zoo.

*Assistance dog organisations who have approved access to the Zoo:
Assistance Dogs New Zealand
The Royal New Zealand Foundation of the Blind (RNZFB)

  1. Toilet Facilities - Please refer to our map for wheelchair accessible toilet facilities.
  2. If you require any additional assistance during your visit, please approach any staff member or Zoo volunteer, or visit the Information Centre near the main entrance.

The Zoo Shop is open every day from 9.30am to 5.30pm and is packed full of fun souvenirs, gifts, clothing, books and toys. 

With a strong focus on conservation and sustainability, WildZone offers a range of products made from recyclable and sustainable sources, many of which contribute to humanitarian and conservation projects around the world - so if you're looking for great gifts with heart, then look no further than The Zoo Shop.

  1. If you purchased souvenir photography from the Zoo at the main entrance, click here to enter your code and view them online.

For information on our ongoing construction and works as part of our Future Zoo project, click here.

How to get here

Auckland Zoo is on Motions Road, just west of downtown Auckland and next to the beautiful Western Springs Reserve and Museum of Transport and Technology (MOTAT). MOTAT's tram network provides a link between both attractions.

By car

  1. Auckland Zoo is well signposted both east and westbound on the North Western motorway.

Public transport

  1. For bus / public transport options to get to Auckland Zoo, visit the Auckland Transport website.  If taking the bus, the closest stop is 8124 on Great North Road, opposite Motions Road (with a short walk down Motions Road to Auckland Zoo).


  1. Auckland Zoo has two large car parks providing free off-street parking for cars, charter buses and tour coaches. Accessible car parking is available in the Motions Road car park, closest to the main entrance to the Zoo, for vehicles displaying a current mobility parking permit.