Keeper talks on


Visitor information

  1. Push chairs - Single and double pushchairs are available for hire for $8 (plus bond of a driver's licence or equivalent) from the Information Centre. Pre-booking is recommended by calling (09) 360 3805.
  2. Umbrellas - Auckland Zoo's Information Centre hires out umbrellas for $4 plus bond of a driver licence (or equivalent). There is also a range of wet weather apparel for purchase from WildZone gift shop.
  3. Toilets and parent/child facilities - Toilets and baby changing facilities are situated throughout the Zoo. Parents room with breastfeeding facilities are also available. Check our map to see locations.
  1. Caregivers - Should you require a caregiver to accompany you at the Zoo, they will receive free entry. Be sure to advise cashiers upon entry and they will process for you. If you have any further questions, please feel free to call our Information Centre on +64 9 360 3805.
  2. Wheelchairs and mobility scooters - Approximately 90% of Auckland Zoo is accessible by wheelchair, and 70% by mobility scooter. A map explaining inaccessible areas is available free of charge on request from the cashiers or at the Zoo's Information Centre near the main entrance.
  3. Accessible car parking - Accessible car parking is available in the Motions Road car park, closest to the main entrance to the Zoo, for vehicles displaying a current mobility parking permit.
  4. Wheelchairs and mobility scooter hire - Mobility Scooters are welcome and now available for hire. Our wheelchairs are small and medium so they can easily navigate as much of our terrain as possible. To book these, either calling +64 9 360 3805 or email When you pick up your wheelchair, we will require a bond item (car keys or drivers licence).
  5. Assistance dogs -  Dogs from organisations* who have successfully completed on-site zoo assessments and are fully vaccinated and trained are welcome to accompany their owners to the Zoo. We ask that you please contact us prior to your visit on +64 9 360 3805. No other animals are permitted to be brought in to the Zoo.
  6. Autism - Auckland Zoo in conjunction with Autism NZ have developed this Story for Understanding - Staying Safe at Auckland Zoo.

*Assistance dog organisations who have approved access to the Zoo:
Assistance Dogs New Zealand
The Royal New Zealand Foundation of the Blind (RNZFB)

  1. Toilet Facilities - Please refer to our map for wheelchair accessible toilet facilities.
  2. If you require any additional assistance during your visit, please approach any staff member or Zoo volunteer, or visit the Information Centre near the main entrance.

Auckland Zoo is proud to serve palm oil-free and free-range food at our cafes and food village. 

  1. Food Village - Several food trucks are located near a pavillion in the heart of the Zoo by the Band Rotunda. This is where we serve our widest range of hot and cold café food - you can find fresh salads, sandwiches and wraps alongside burgers, hot chips and fish and chips. 
  2. The Watering Hole - the perfect place to relax and enjoy the stunning views of our flamingos, lions, and elephants. Enjoy Mojo coffee, drinks from The Better Drinks Company, Tip Top scoop ice cream, burgers, pitas and hot chips.
  3. Wētāpunga Café - conveniently located in the Zoo's entrance plaza, Wētā Café offers Mojo coffee, a selection of drinks from The Better Drinks Company, Tip Top ice creams and a range of cabinet food options including fresh salads, sandwiches, wraps, muffins, pastries, and scones.
  4. The Lookout - located in the Zoo's New Zealand precinct Te Wao Nui, The Lookout offers Mojo coffee, a selection of drinks from The Better Drinks Company, a range of snacks and Kapiti ice cream.

There are also a number of picnic areas around Auckland Zoo - sit back and relax with your purchased or packed lunch while enjoying the sights and sounds of the Zoo!

Do not feed the animals - every animal enjoys its own specific, well-balanced diet. We hope that you enjoy some great food on your Zoo visit, but please do not feed any of it to our animals. Our keepers work hard to fulfil our animals' needs.

WildZone gift shop is open every day from 9.30am to 5.30pm and is packed full of fun souvenirs, gifts, clothing, books and toys. 

With a strong focus on conservation and sustainability, WildZone offers a range of products made from recyclable and sustainable sources, many of which contribute to humanitarian and conservation projects around the world - so if you're looking for great gifts with heart, then look no further than WildZone.

WildZone gift shop also holds Storytime at 10am on Thursdays (except school holidays) - a fun-filled learning experience for pre-schoolers with exciting animal stories, singing and dancing.

  1. If you purchased souvenir photography from the Zoo at the main entrance, click here to enter your code and view them online.

How to get here

Auckland Zoo is on Motions Road, just west of downtown Auckland and next to the beautiful Western Springs Reserve and Museum of Transport and Technology (MOTAT). MOTAT's tram network provides a link between both attractions.

By car

  1. Auckland Zoo is well signposted both east and westbound on the North Western motorway.

Public transport

  1. For bus / public transport options to get to Auckland Zoo, visit the Auckland Transport website.  If taking the bus, the closest stop is 8124 on Great North Road, opposite Motions Road (with a short walk down Motions Road to Auckland Zoo).


  1. Auckland Zoo has two large car parks providing free off-street parking for cars, charter buses and tour coaches. Accessible car parking is available in the Motions Road car park, closest to the main entrance to the Zoo, for vehicles displaying a current mobility parking permit.