Digital Day Pass Gift Voucher

This depends on who you are purchasing the day pass for. Day passes start from $24 for a single adult and up to $65 for a family pass of 2 adults and 2 chilldren.

  1. Adult (15 years +) $24
  2. Child (4 - 14 years) $13
  3. Senior (65 years and over) $19
  4. Student (I.D. required) $19
  5. 1 Adult + 2 Children $45
  6. 2 Adults + 2 Children $65
  7. 2 Adults + 1 Child $55

No, they will recieve an email saying they have been gifted a day pass with a personalised message by you.

Here's an example:

 

 

Yes, they will recieve an email with a code they can bring to the Zoo and our friendly staff can help them redeem it. 

Here's what it looks like:

 

 

Members cannot get a discount on a Digital Gift Day Pass.

A 20% discount is applicable to physical Day Pass vouchers sold onsite from 1 November to until December 31st, 2021.

Unfortunately not. Your gift will be emailed to the recipient the same day you purchase it.

The Day Pass voucher is valid for 1 year from the purchase date, 

Not at this time but we are looking to provide this in the near future.

You cannot purchase our digital vouchers through bank transfer.

The “Digital Day Pass” is an Auckland Zoo General Admission product; therefore, it is subject to all normal Terms and Conditions of entry. 

In accordance with government COVID Alert Levels and/or any future other mass gathering advise and law – Auckland Zoo will implement a booking system to manage numbers of mass gathering. ALL visitors/members must adhere to general terms and conditions of entry under the booking system.

  1. All visitors must have a pre-booked session for the date and time of their visit for everyone in their group, as well as valid day passes, or membership passes. Bookings can be made on the Zoo website.
  2. All visitors, including visitors with a Digital Day Pass, are required to scan in (using the COVID-19 Tracer app) or sign in manually before entering the Zoo.
  3. We ask that all visitors wear face coverings at the Zoo and masks MUST be worn in all indoor areas (including the entry and exit areas). Visitors that do not have their own face covering may purchase a reusable face mask from the Zoo shop.

A Digital Day Pass is not transferable or exchangeable and cannot be redeemed for cash by the recipient of the gift pass. If required, a refund may be offered to the individual who purchased the gift originally and a digital receipt must be presented to get a refund.

A Digital Day Pass is only valid for the number of people in the day pass ticket type, e.g. Family Pass is valid for two adults (15 years and older) and 2 children (4 – 14 years old). Any additional guest[s] must purchase a general admission ticket onsite or online

A Digital Day Pass is not valid for and upgrade to an Annual Pass Membership discount.

Annual Pass Members discount on Digital Day Pass is not available. A 20% discount is applicable to physical Day Pass vouchers sold onsite from 11th November to until December 31st, 2021.

A Digital Day Pass is valid for 12 months from the date of purchase. If there is a lockdown, an extension of the Digital Day Pass may be offered.

Auckland Zoo reserves the right to remove the Digital Day Pass product at any given time. All Digital Day Passes that have been purchased are valid and will be honored in accordance with all other terms and conditions.

Yes, we will extend our vouchers when we are shut due to Covid-19 Alert Level changes.

If you have purchased the worng ticket type as a gift, the recipient can bring in their voucher and exchange it for the right ticket, but this may require paying extra.

 

Unfortunately not. 

Any day passes, including gifted day passes, will be able to be used once we open up the the general public. Subject to any Covid-19 restrictions, we hope to be able to reopen to everybody at the end of November. Please check our website and social media for updates.

Physical Vouchers

We sell physical gift vouchers on site at the zoo, you can pick one up at the information center.

Yes you can! We offer voucher for any annual pass or day pass onsite.

Yes you can! We offer voucher for any day pass or annual pass onsite.

Yes, we will extend our vouchers when we are shut due to Covid-19 Alert Level changes.

Unfortunately not. 

Any day passes, including gifted day passes, will be able to be used once we open up the the general public. Subject to any Covid-19 restrictions, we hope to be able to reopen to everybody at the end of November. Please check our website and social media for updates.

For any questions regarding our online Zoo Shop, pelase visit: Zoo Shop FAQ's