Giving back to our community

We want to give a little back to some of our communities, whose wellbeing we feel will benefit most from a visit to Auckland Zoo in this reopening phase. Called ‘community tickets’ these are free of charge, must be applied for, with priority given to certain types of our audiences.

Availability: Applications are open between 1-15 December to visit the Zoo in December and January

Eligibility: Priority will be given to application for tickets from the following audiences:

  1. Households on low income/unemployed
  2. People with additional needs and/or disabilities 
  3. Front line essential workers - such as healthcare workers and essential services such as supermarket, foodbank staff, and bus drivers, etc.

Applications open from Wednesday 1 December - Wednesday 15 December

If you meet the criteria and would like to visit the Zoo in December or January, you can apply here via our Community Tickets application form between 3 December and 15 December.

Please be aware if you do not fall into one of our priority audiences, you are unlikely to be successful in your application. In our previous round of community tickets, we received a large volume of applications, so please be patient with our team as our intention is to reply within 72 hours.

Further application rounds in 2022

While this second round of applications closes on 15 December, we expect to open a third round of applications – to be announced at a later date via the Zoo’s social channels.

Please see above for details and criteria for applying for community tickets. Anyone can apply, but please be aware that priority will be given to those people whose wellbeing will benefit the most from a Zoo visit at that time.

The application form will be available below from 1 December 2021.

If you are interested in applying for tickets for your whānau bubble and you are within one or more of our priority groups above, then please complete the form here.  We will then process your request and contact you with 72 hours to let you know whether your application is successful.

If YES - we’ll get in contact through your preferred contact method to process your booking and confirm your date and numbers.

If you don’t hear from us then, unfortunately, you were not successful. However, we will keep your application and if any spare capacity becomes available, we’ll let you know!

We know modern families are more diverse than 2 adults and 2 children. We will accept applications of up to 10 people (adult/children) who are in your bubble.

Community tickets must be requested at least 72 hour in advance in order for us to process your request.

We will endeavour to let you know within 72 hours if you are successful.

We are already working with several charities and community groups to get tickets to their members.

If you are a charity/community group that feel would benefit from tickets for your members – please apply using the online form here  and please indicate this in the application form under OTHER and briefly tell us about your group.

Please note: We will not be able to take larger group booking during this time, in line with Traffic Light RED, so likely we’ll be able to support individual whanau bubbles instead.

Yes. Vaccination passes are mandatory for all Zoo visitors 12+ years as per the Auckland Unlimited (AUL) Covid-19 vaccination policy for all Auckland Unlimited venues, including Auckland Zoo (which is part of AUL). This means everyone coming to the Zoo, including those with community tickets will need to show their ‘My Vaccine Pass on arrival, along with their confirmed booking.