Giving back to our community

We are providing an accessible gateway to reconnect people with whānau, nature and wildlife to enhance their wellbeing right here in Tāmaki Makaurau – all for free*! Explore 16 hectares and discover over 144 different native and exotic species (around 1400 animals) set in beautifully designed habitats and botanical immersive tracks – which invites us to all play a role as kaitiaki (guardians) for our taiao (natural environment).  

Our community ticket initiative provides free tickets for our communities where the price of admission tickets remains one of the biggest obstacles to visiting Auckland Zoo.

Eligibility

Community tickets are available and given as a priority to individuals and community groups in the below list: 

  1. Households on low income / unemployed  
  2. People with additional needs and/or disabilities  
  3. Front-line essential workers - such as healthcare workers and employees of essential services such as supermarkets, foodbank staff, and bus drivers, etc.  
  4. Low decile schools or ECE centres from low socio-economic communities 
  5. Organisations that work with individuals that fit the above criteria 

*Terms and conditions apply

Tickets will be made available each fortnight starting from the 23rd of May, with the last bookable date of the 3rd of July.

Please see above for details and criteria for applying for community tickets. Anyone can apply, but please be aware that priority will be given to those people whose wellbeing will benefit the most from a Zoo visit at that time.

We will be releasing ticket applications for a fortnight at a time – with the last bookable date being the 3rd of July – so don't worry if you miss the first round of applications.

  1. Apply here.
  2. You will recieve an application pending email.
  3. Once your application is approved you'll get a confirmaton email (your ticket) that you can use to visit the zoo on your chosen day.
  4. Visit the zoo and spend time in nature.
  5. Complete a post visit survey to help us help our community.

If you are interested in applying for tickets for your whānau bubble and you are within one or more of our priority groups above, then please complete the form here. We will then process your request and contact you with 72 hours to let you know whether your application is successful. You will get a pending ticket email, this is not confirmation of your visit. 

If YES - we’ll get in touch to process your booking and confirm your visit,

If you don’t hear from us then, unfortunately, you were not successful. However, we will keep your application and if any spare capacity becomes available, we’ll let you know!

We know modern families are more diverse than 2 adults and 2 children. We will accept applications of up to 10 people (adults/children) who are in your bubble.

Community tickets must be requested at least 72 hours in advance in order for us to process your request.

We will endeavour to let you know within 72 hours if you are successful.

We are working with several charities and community groups to get tickets to their members.

If you are a charity/community group and feel that you would benefit from tickets for your members – please get in touch with our community team here and briefly tell us about your group and why you'd like to help your community to visit the zoo.

If you are a low decile school or ECE centre in a low socio-economic community and feel that you would benefit from tickets for your class – please get in touch with our community team here and briefly tell us about your school and why you'd like to help your community to visit the zoo.

  1. Standard Auckland Zoo Terms and Conditions apply.
  2. This round of community tickets will run in full from the 25th of May to the 3rd of July.
  3. Applicants will only be accepted from Auckland residents with Auckland region addresses. All successful visitors must be from Auckland.
  4. Successful applicants must provide valid proof of I.D that matches the individual who applied for tickets.
  5. Community Tickets are not transferable or for resale, ID may be checked at entry to confirm the tickets are being used by the application holder.
  6. Successful applicants may apply to transfer ticket dates up until July 3rd (subject to space availability). They must email the community team to transfer dates.
  7. Community tickets can not be upgraded to an Annual Pass Membership.
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Nurture your wellbeing in nature

Our wellbeing is a key part of keeping healthy and happy, and it's as easy as stepping out the door! Whether it's a stroll through the local park or watching the clouds, bringing nature into your everyday life is proven to improve your physical and mental wellbeing.

We can connect with nature anywhere, and we have a range of activities that can be done online, at home, in your back garden or local to home. 

The key purposes of these community tickets for Tāmaki Makaurau communities are to:

  1. Give equitable opportunities for diverse and often underserved communities across Tāmaki Makaurau to access the Zoo for a visit.
  2. Support whānau to spend time together to build social cohesion and relationships.
  3. Nurture lifelong connections to nature.
  4. Enhance the wellbeing of our communities.
  5. Provide a space for respite and reparation after the direct and indirect effects of Covid-19.

These purposes acknowledge the effects of lockdown on communities in Tāmaki Makaurau and how important that natural spaces – like the Zoo – are for social and mental wellbeing, reparation, and recovery.

Wellbeing in nature is supported by the Local Activation Fund Programme and/or Discount Programme, administered by Tātaki Auckland Unlimited on behalf of the New Zealand Government.