Mother’s Day at Auckland Zoo

Mother’s Day High Tea 2024

• Vegetarian option is available. Unfortunately we are not able to cater to other dietary requirements for this High Tea offering.
• This MUST be requested at the time of booking as vegetarian requirements cannot be provided on the day. 

Pre-booking is essential, walk-ups are not available on the day. 

Mother’s Day High Tea dates & sessions are:

• Friday 10 May 2024. Session times: 11am, 1pm and 3pm
• Saturday 11 May 2024. Session times: 11am, 1pm and 3pm
• Sunday 12 May 2024. Session times: 11am, 1pm and 3pm

Each session is 1.5hrs long. Guests must be seated no later than 30 mins after the start time of each session.

Timeframes of the sessions available each day:

• 11.00 - 12.30    
• 13.00 - 14.30
• 15.00 - 16.30       

Admission will not be granted if guests arrive 30 minutes after the session has started.

Bookings close:

• Midday Thursday 2 May 2024 for the event on Friday 10 May or until sold out.
• Midday Thursday 2 May 2024 for the event on Saturday 11 May or until sold out.
• Midday Thursday 2 May 2024 for the event on Sunday 12 May or until sold out.

No changes to the number of guests to be catered for or will be accepted after midday on the dates listed above.

Any decreases in the number of guests after a booking has been made may result in the original confirmed guest number being charged.   

If you are a member, providing your Membership Number is compulsory. 

If you are attending High Tea with a member, the member must book on your behalf to get the special price, no exceptions.

All guests who book MUST enter their phone number so that the caterer can confirm the booking and advise of any updates or changes if needs be.

Cancellation of the booking may, in Montana Group’s sole discretion, result in a cancellation fee as follows: 

• Cancellation within 7 days of the booking will incur a 100% cancellation fee; 
• Cancellation more than 7 days of the booking will incur a 50% cancellation fee; 
• No concessions will be made for cancellations due to Covid-19, and all conditions above will apply.  

The Customer acknowledges that: 

• Minimum orders may apply; 
• Menu content is always subject to change due to market or seasonal availability; and 
• Where, due to unforeseen circumstances (eg supplier shortage), Montana Group is unable to provide the agreed menu or Catering Services, Montana Group reserves the right to adapt the menu and Catering Services via email with the customer. 
• In the rare case that the Zoo is forced to cancel a session due to inclement weather, notice of cancellation will be provided within a day’s notice of a session. This is at the sole discretion of Zoo Management and all customers who have booked will receive a 100% refund. 
• All event tickets are seated in the Old Elephant House courtyard. 
• The Old Elephant House restaurant will be reserved on the day for walk-ups, but only with “Grab ‘n’ Go” food, not the ‘a la Carte menu’. 

All the event tickets are seated in the courtyard. If an infant (aged 0-3 years old) is attending, please ensure the infant ticket is checked on the order - the organisers will make contact prior to the event about seating arrangements, please ensure that you provide a phone number to be contacted on.

Vegetarian option is available, this must be booked in advance. Unfortunately we are not able to cater to other dietary requirements for this High Tea offering.

If you wish to enquire, you can emailing our caterer: catering.zoo@montanagroup.co.nz

All dietary requirements MUST be requested at the time of booking as vegetarian and dietary requirements cannot be provided on the day. 

Our meals are prepared in a kitchen that also handles Gluten, Dairy, Egg, Soy, Fish, Shellfish, Tree Nuts, Peanuts, Sesame, Sulphites and Lupin and food may contain traces of allergen residues.

The standard High Tea includes a pot of tea or an espresso coffee.

The premium High Tea is everything in the standard high tea and a glass of Prosecco.

A 750ml bottle of Mumm Grand Cordon Champagne can be purchased as an add on when booking the High Tea.

And additional drinks can also be purchased on the day off the Old Elephant House menu.

Yes of course!

The General Admission children’s entry ticket and kid’s meal are bundled up and come to $39.00 in total.  This is for children aged four to fourteen.

If you have an annual pass membership you don’t need to pay for a child’s entry to the zoo, just $22.50 for a kid’s meal.

Meals are not included with the infant ticket (0-3 years) and we recommend that you self-cater and bring food to the restaurant for the 0-3 year old children.

The Infant (0-3 years) tickets do not include food, but are important for seating arrangements.

For children under four (who would qualify for the free infant ticket to the zoo) we recommend that you self-cater and bring food to the restaurant for the children.

However, if you have a child that is 2 or 3 years old and you’re confident that they will eat the Kid’s meal option, you can pay for an additional kids meal for $25 (or $22.50 if they are a member) and add this to the infant ticket ($0 general admission). Please put a note in the Special Requirements box at the checkout and our bookings coordinator will send you an email and payment request link for the extra kids meal order for your child.

You must present your membership card on the day. You can access your digital pass on the Member Details page when you login to the Membership Portal or you can pop by the membership hub and they can reprint your membership card for $5.

Yes, bookings are per individual. Just book for the number of members who are attending and the number of non-members who need to attend. The prices include the annual pass member discounts and zoo entry for those who are not members.

If you are a member, providing your Membership Number is compulsory. 

If you are attending High Tea with a member, the member must book on your behalf to get the member special price, no exceptions.