Experience some meerkat mischief when you and a friend venture in to our meerkat den to prepare an insect feast for the mob. As you prepare the food you will be watched by a group of enthusiastic and hungry meerkats, and once your prep is done, you’ll explore the habitat as you hide the food in different places for the meerkats to find.  Finally, you’ll watch the meerkats rush out of the den to start their search for the delicious food you prepared for them. 

Experience Features:

  1. An unforgettable experience - just you and a friend accompanied by an experienced guide.
  2. See the behind-the-scenes keeper area and meerkat den, where you will watch and hear meerkat mischief.
  3. Get to prepare an insect enrichment feed.  Learn about their diet, natural behaviours and individual personalities.
  4. Your guide will photograph you immersed in your experience. At the end of your experience you will be given your photos on a USB stick, so you can then share your memories with friends and family.
  5. Experience includes all-day Zoo access – so after your meerkat mischief, you can explore the rest of the Zoo at your leisure.

Please note there is no direct physical contact with the meerkats.

To book your special behind-the-scenes experience, please contact our Experience Products team:

  1. (09) 360 4700
  2. experiences@aucklandzoo.co.nz

All Behind-The-Scenes participants are expected to comply with these terms and conditions and will be required to sign a health and safety acknowledgment when they arrive for their Experience, to confirm their understanding. If you are booking on behalf of an organization or group of people, please ensure that everyone participating in the Experience is aware of this information. Those not complying with the guidelines, or presenting a risk to themselves, animals or others, may be asked to leave the Zoo. No refund will be issued under these circumstances.

Age Restrictions

  • All participants must be at least 7 years old, and children under 15 years of age must be accompanied by a paying adult.
  • Auckland Zoo requires participants under 18 years of age to have signed permission from a parent or guardian.

General

  • Participants may be asked to cease the encounter at any time for reasons relating to animal welfare or visitor misconduct, at the keepers or guides discretion.
  • All Behind-The-Scenes Experience times and experiences are approximate and are subject to change at any time, at the discretion of Auckland Zoo.
  • The price of your Behind-The-Scenes Experience covers your entry into the Zoo on the day of your experience. Any other guests accompanying you to the Zoo must purchase tickets before entering.
  • Auckland Zoo will not be liable for any personal injury or for any lost or damaged equipment.
  • Taking photographs or video in the Zoo for personal use is permitted. Photographs and video taken may not be taken in any Behind-The-Scenes areas or used for commercial or promotional purposes without express permission from Auckland Zoo. For further information please contact the Zoo's Media and Communications Coordinator on (09) 360 3804.

Responsibilities of the Customer

  • All participants must follow the instructions given by their Experience Guide or any other Zoo staff member at all times.
  • All participants must wear appropriate clothing and footwear. This includes flat, enclosed footwear, and clothing appropriate to the weather conditions.
  • All participants on this experience must be able to walk well on uneven terrain.
  • Auckland Zoo must be advised prior to the experience date of any medical conditions or disabilities that may impact on a participant’s participation.
  • Strictly no whistles, balls, balloons, frisbees, bikes, skateboards or rollerskates/blades or similar are allowed into the Zoo.

Animal Welfare

  • Due to the possibility of unforeseeable animal or other welfare issues, Auckland Zoo cannot guarantee that all animals and exhibits specified will be available.
  • Auckland Zoo has a hands-off policy with many of the species it keeps, therefore physical contact with the animals is not guaranteed on every experience.
  • Please do not feed any of the animals. If feeding is allowed as part of your Experience, the guide will provide you with the appropriate food and instructions.
  • Under no circumstances should you attempt to have contact with an animal unless under instruction by a Zoo staff member.

Payments and Confirmation

All Behind-The-Scenes Experience bookings must be paid in advance – at least ten working days before the booked Experience date.

Behind-The-Scenes Experience bookings will only be confirmed upon receipt of payment.

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