Due to changes to our animal collection, upcoming construction as part of our Zoo redevelopment plan, and a desire to offer more interactive animal experiences that reach a much larger number of Zoo visitors, we are no longer offering Behind the Scenes experiences.
In the future, the Zoo plans to introduce a smaller number of more tailored behind the scenes experiences, but this is some way off.
We are taking bookings for already purchased and valid vouchers for Behind the Scenes Experiences up until Saturday 30 April*. If you hold a valid gift voucher or have purchased a voucher yourself, please contact our bookings team on 09 360 4700 to reserve your place on a tour.
*Please note this does not apply for Entertainment Book coupons.